When a Brand goes Direct to your Customer

Thanks to Head PGA Pro Michael McCrudden from Roe Park Resort in Northern Ireland, for this Tweet:

“Hi Phil, any chance of a blog post on how to deal with suppliers going direct to consumer and cutting out/by-passing bricks and mortar retailers like the green grass PGA Pro?”

This is a great question, and one that seems to be a really hot topic at the moment. Whilst I can’t provide you with a silver bullet, I might be able to provide some insight in to why brands are doing it, why consumers like it, and how retailers can respond.

So, here goes!!

Why Do Brands Go Direct?

It’s only since we have moved in to the digital age that brands have been able to interact directly with the consumer. In the past, manufacturers relied on distributors selling Continue reading “When a Brand goes Direct to your Customer”

UK Golf Retail: September 2018 Update

For most, the overriding memory of September will be the barn-storming Ryder cup where Europe produced an overwhelming, if unexpected, victory. Some outstanding performances from both the old guard and the rookies. It’s always good entertainment when the postman delivers!

the postman delivers

When most of the golfing community was still pumped with positive energy, some of the air was let out of the tyres by the news that American Golf – Europe’s largest specialist golf retailer – was up for sale under, what seemed to be, negative circumstances. More about this next month, but for now, let’s hope the new arrangements allow AG to be successful, and the industry continues to grow.

Continue reading “UK Golf Retail: September 2018 Update”